Privacy Policy

At Areen, we believe trust is fundamental to the responsible use of artificial intelligence.

This Privacy Policy explains how Areen ("Areen", "we", "our", or "us") collects, uses, stores, shares, and protects information when you use our website, applications, AI agents, and related services (collectively, the "Services").

Our goal is to be transparent about our data practices and to give you meaningful control over your information. We are committed to processing personal data in accordance with the Personal Data Protection Law ("PDPL") issued by Royal Decree No. (M/19) dated 09/02/1443H corresponding to 16/09/2021G, the Implementing Regulations issued by the Saudi Data and Artificial Intelligence Authority ("SDAIA"), and any applicable amendments, regulations, or regulatory requirements issued by competent authorities within the Kingdom of Saudi Arabia.

Where required by applicable law, Areen will implement appropriate organizational, administrative, and technical measures to protect personal data and uphold the rights of data subjects.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

We collect information that is necessary to provide, maintain, secure, and improve our Services.

When you create an account, communicate with us, or interact with our AI agents, you may provide information such as your name, email address, phone number, organization details, account credentials, billing information, and any other information you choose to submit.

Our Services allow you to provide information directly to Areen, including messages, prompts, instructions, documents, files, images, contracts, research materials, and other content.

The content you submit may contain personal information, confidential information, or business information. We encourage users to exercise appropriate judgment when sharing information through our Services.

When you use our Services, we may collect certain technical and usage information, including your IP address, device information, browser type, operating system, usage activity, diagnostic information, and service performance data.

This information helps us operate, secure, and improve the Services.

We use information to provide and improve the Services, including to:

• Deliver requested AI-powered functionality;
• Generate responses, analyses, and outputs;
• Authenticate users and manage accounts;
• Provide customer support;
• Improve reliability, security, and performance;
• Detect misuse, fraud, and unauthorized activity;
• Comply with legal and regulatory obligations; and
• Develop new features and capabilities.

Areen uses artificial intelligence models and technologies to process information and generate outputs.

When you submit prompts, documents, or instructions, those inputs may be analyzed by AI systems to provide the functionality you request. This processing may involve extracting relevant information, generating summaries, performing research, drafting content, identifying patterns, or completing other tasks requested by you.

Artificial intelligence can be powerful, but it is not infallible. Outputs may contain inaccuracies, omissions, or information that is incomplete or outdated. Users should evaluate outputs carefully and exercise professional judgment before relying on them.

You retain ownership of the content, documents, and information you submit to Areen.

We do not claim ownership of your content.

We use your content only as necessary to provide the Services, comply with legal obligations, maintain security, improve the user experience, and operate our platform in accordance with our Terms & Conditions and this Privacy Policy.

Trust is essential to our relationship with users.

Areen does not use private customer content, conversations, uploaded documents, or confidential information to train or improve AI models without an appropriate legal basis and, where required, your consent.

We may use aggregated, anonymized, or de-identified information to improve the safety, reliability, performance, and effectiveness of our Services.

Where personal information is used for product improvement, we will do so in accordance with applicable legal requirements.

Many users rely on Areen to assist with professional, legal, business, operational, and research-related tasks.

We recognize that information submitted to our Services may be sensitive or confidential. We are committed to handling such information responsibly and implementing safeguards designed to prevent unauthorized access, disclosure, alteration, or misuse.

Access to user information is restricted to authorized personnel and service providers who require access to perform legitimate business functions and who are subject to appropriate confidentiality obligations.

We do not sell personal information.

We may share information with carefully selected service providers that help us operate our Services, including providers of cloud infrastructure, security services, payment processing, analytics, communications, and technology support.

We may also disclose information where required by law, regulation, court order, governmental authority, or where necessary to protect our rights, users, Services, or the public.

If Areen is involved in a merger, acquisition, financing, restructuring, or sale of assets, information may be transferred as part of that transaction, subject to applicable legal requirements.

Depending on how our Services are provided, information may be processed in jurisdictions outside the Kingdom of Saudi Arabia.

Where information is transferred internationally, we take reasonable measures to ensure appropriate safeguards are in place and that transfers comply with applicable legal requirements, including requirements under the PDPL.

Areen may integrate with third-party services, platforms, APIs, or tools. Those third parties may process personal data according to their own terms and privacy policies. We will conduct appropriate due diligence and impose contractual safeguards on processors and service providers where required by the PDPL, including instructions for processing, confidentiality, security, assistance with data subject requests, breach support, and deletion or return of data at the end of the relationship.

We retain information only for as long as necessary to provide the Services, fulfill legitimate business purposes, comply with legal obligations, resolve disputes, enforce agreements, and maintain security.

When information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it.

Protecting user information is a core responsibility.

We use appropriate technical and organizational measures designed to protect information against unauthorized access, disclosure, alteration, loss, misuse, or destruction. These measures may include access controls, encryption, monitoring, logging, secure development practices, vendor due diligence, incident response procedures, employee confidentiality obligations, vulnerability management.

No system can be guaranteed to be fully secure. Users should protect their account credentials, avoid sharing confidential or unnecessary personal data in prompts, and promptly notify us of any suspected unauthorized use of their account. However, we continuously work to improve our protections and respond to emerging risks.

We may use cookies, pixels, local storage, software development kits, and similar technologies to operate Areen, remember user preferences, analyze usage, maintain security, and improve services. Where required by Saudi law, we will provide clear notice and obtain consent before using non-essential cookies, tracking technologies, direct marketing tools, or similar technologies.

Users may have rights to be informed about processing, access their personal data, request correction, completion or updating of inaccurate data, request deletion or destruction of personal data when permitted, withdraw consent where processing is based on consent, object to certain processing where applicable, and request a copy of their personal data in a readable format where required by law.

Users may exercise their rights by contacting us using the details in the “Contact Us” section. We may need to verify the user's identity before responding to a request.

We may update this Privacy Policy from time to time to reflect changes in our Services, technology, legal requirements, or business practices.

When material changes are made, we will provide notice through appropriate channels. The updated Privacy Policy will become effective upon publication unless otherwise stated.

If you have questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact us at:

Areen

Email: mo@synrtechs.com

Website: www.areen.ai

We are committed to addressing your inquiries in a timely and transparent manner.